01 — Terms
What E-link is — and isn't.
Last updated November 2026.
A comparison and enquiry platform
E-link helps people in Uganda compare internet plans, understand connection types, discover IT and consultation services, and send enquiries. It is an independent information service. E-link is not an internet service provider and does not sell connections.
No prices and no coverage promises
E-link deliberately does not publish prices. Plan information shows speed, connection type and included features so options can be compared like for like. E-link cannot confirm whether a provider serves a particular address. Coverage, current terms, installation and any charges must be confirmed directly with the provider.
Information is not independently verified
Provider and plan details in the catalogue are maintained for comparison purposes and are clearly marked as not independently verified, with a review date and source. Always check the current position with the provider before making a decision. E-link does not guarantee that any plan is available, current or suitable for your needs.
Provider relationships
Provider names, marks and colours are used for identification only. E-link does not endorse any provider, and no provider endorses E-link. Listing a provider is not a recommendation, and E-link is not a party to any agreement between you and a provider.
Enquiries and consultations
Submitting an enquiry or a Premium/VIP consultation request creates a record and a reference number. It is not a confirmed booking, not a confirmed appointment, and not an offer or acceptance of any service. Any payment arrangements are discussed separately by the E-link team. The site takes no payments.
Content and guides
Guides on this site are original explanatory content, written to help you ask better questions. They are general information, not technical, legal or financial advice, and they do not replace advice from a qualified professional or from your provider.
Availability of the site
E-link is provided as-is. We may change, add or remove content and features as the service develops. We do not warrant that the site will always be available or error-free.
Contact
Questions about these terms can be sent through the contact page. See also the privacy notice.
